Update your profile
It is important to keep your contact details and notification settings current.
- Go to your Profile (staff) or Settings (client portal).
- Update your personal information as needed. Check the button that reads "I agree to receive SMS messages" to enable SMS messaging from Sunlight.
- Go to Notification Preferences, confirm how you'd like to be contacted for each category (tasks, messages, events, general, case updates). Here are the options:
- Email: No emails, real-time or daily digest (7 am)
- Push and SMS messages: on or off
- Save Changes. Your preferences will apply to future notifications.
Note: In-app notifications are always on. SMS stays unavailable until you add a phone number and consent to receive SMS messages under your profile settings.
Trouble? Contact your case worker or email support@getsunlight.org.