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Message caregivers, parents and staff

Use Sunlight to message caregivers, youth teams, and other KVC staff.

  1. Message a youth's team: Open the youth's case and message everyone on their team, including caregivers. Use this instead of texting. Any staff member can message on any youth.
  2. Message KVC staff: Use Chat with your organization. Job titles help you find the right person.
  3. Can't find someone? People appear only after they sign in. Help caregivers accept their invite.
  4. Document contacts: Messages stay in Sunlight. Record important contacts in CARE as KVC requires.