Change your notification settings

One valuable feature of Sunlight are the notifications it can send you about upcoming events and task due dates, new messages and case updates. You can define how you'd like to receive them. Here's how.

1. From the home screen, click on your profile (staff) or settings (clients) photo to open your preferences.
   • Staff: Profile → Notification Preferences.
   • Clients: Settings → Notification Preferences.
2. Review the table — one row per category, columns for Email, Push and SMS.
3. Adjust per category:
   • Email: choose No emails, real-time, or daily digest (7am) (bundles that category into one 7am email).
   • Push: check/uncheck for mobile alerts.
   • SMS: check/uncheck for texts (greyed out until a phone number and SMS consent are on file).
4. Click Save Changes — applies immediately to new notifications.

The five categories:

• Tasks (assigned, due, completed)

• Messages (new messages and replies)

• Events (invitations, reminders, RSVP changes)

• General (documents, access granted, report exports, voicemail, timesheets)

• Case Updates (status changes, notes, participants added)

Note: In-app "bell notifications" are always on and can't be disabled.

Staff: Preferences apply account-wide (they apply across all your organizations), but your notification feed only shows the organization you're currently working in. 

Trouble? Contact your team admin or email support@getsunlight.org.