How Do I Use the Audit Log?

The Audit Log records every change a staff member makes to a record. Use it to see who's working in records and to catch changes that could affect your reports.

What the Audit Log shows

Each entry tells you:

• Who: the staff member who made the change (Changed by)
• When: the Change Date and Changed time
• What: the Field Changed, with its value before (Changed from (previous)) and after (Changed to (new))

How to open the Audit Log

All staff can use the Audit Log. You can open it two ways.

From the action menu

1. On any screen, open the action menu.
2. Select Audit Log.

The Audit Log Viewer opens with the change history for the record you're on.

From Record History

1. At the bottom right of any record, click Record History. You'll see who created the record and who changed it last, with the date and time.
2. Click View Audit Log to see every change.

Reading the Audit Log Viewer

• The number next to Audit Log Viewer at the top shows how many changes are listed.
• Click the ⓘ at the start of any row to see the details for that row's change only: the case, child, family, volunteer or staff record it belongs to, the new value (Field Value) and the value before (Previous Value).
• [null] means the field was cleared. [---] means the field was empty before the change or the data in the field was deleted, which also results in [---] null.
• Find Deletions shows records that were deleted.
• Find Staff Preset Changes shows who changed a Staff Preset and when. 

  Staff Presets can be customized to hide blue sub-navigations and tabs, so if a staff member can't see a blue sub-navigation or a tab they need, check here first.

• Print List prints the log.

Tip: If a report suddenly looks different, check the Audit Log for the records involved. It shows exactly what changed and who changed it.