Accept your invite (family, youth, caregivers)

You've just been invited to the Sunlight platform — a secure place to view your case, send messages, make voice or video calls to your team, and access or share documents with your team.

1. Find your invitation in your inbox of the email address you use with the team inviting you. (Check spam/junk if you don't see it.)
2. Click the link in the email to be directed to Sunlight.
3. You will be prompted to set up your account.
4. Once setup is done, you'll be redirected to your Sunlight dashboard. From here you can: View your case and team, send and receive secure messages, view shared documents and complete assigned forms.

Tips:

1. Empty page: This usually means you haven't been connected to your case yet. Let your contact know that you're logged in and ask them to link you to your case.

2. Link expired: Invitation links are only valid for a limited time. Contact your team and ask them to resend it.

3. Didn't see the email: Check spam. Confirm the email address to which the invite was sent is correct. Ask to have your invitation re-sent.

Trouble? Contact your case worker or email support@getsunlight.org.